Helping a national rail engineering company get invoices out sooner
The problem
Engineers took printed job forms out with them and needed a customer's signature before the office could invoice. Signatures were sometimes forgotten, forms became damaged or paperwork stayed in the van. If job details changed, the office had to phone the engineer with updates.
What I built
A digital system that lets engineers open their assigned jobs on an iPad, see updated information, add photos and videos, and collect the customer's signature on screen.
What changed
As soon as the engineer submits the form, the signed details, photos and videos are saved and available to the office. Staff can invoice without waiting for paper forms to come back.